Terms and Conditions
Your access or use of this Site shall be deemed to be your acknowledgement that you agree with these Terms and Conditions. Do not access or use this Site if you do not agree with these Terms and Conditions.
No warranties on completeness and accuracy
THIS SITE AND THE INFORMATION, NAMES, IMAGES, PICTURES, LOGOS AND ICONS REGARDING OR RELATED TO SALON SUCCESS AND/OR THE PRODUCTS AND SERVICES SUPPLIED BY SALON SUCCESS (FURTHER CALLED "THE INFORMATION") ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS ONLY. SALON SUCCESS DOES NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, SUCH AS FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT, ACCURACY, RELIABILITY OR COMPLETENESS OF THE SITE NOR DOES SALON SUCCESS WARRANT THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF COMPUTER "VIRUSES". THIS SITE MAY INCLUDE PUBLICATIONS WITH TECHNICAL OR OTHER INACCURACIES OR TYPOGRAPHICAL ERRORS THAT MAY BE CORRECTED AT SALON SUCCESS' SOLE DISCRETION. CORRECTIONS AND CHANGES MAY BE INCORPORATED INTO THIS SITE AT ANY LATER DATE. SALON SUCCESS MAY AT ANY TIME MAKE MODIFICATIONS, IMPROVEMENTS AND/OR CHANGES TO THE TERMS AND CONDITIONS OR THE INFORMATION DISPLAYED ON THIS SITE OR THE PRODUCTS AND SERVICES REFERRED TO WITHIN.
IN NO EVENT SHALL SALON SUCCESS OR ANY OF ITS CONTRACTORS BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES, WHATSOEVER RESULTING FROM ACCESS OR USE, OR INABILITY TO ACCESS OR USE THE SITE OR ARISING OUT OF ANY MATERIALS, QUALIFICATIONS OR RECOMMENDATIONS AND ANY INFORMATION ON THIS SITE. LINKS TO THIS SITE MAY CONTAIN LINKS TO OR REFERENCES TO OTHER WEB SITES. WHEN YOU ACTIVATE ANY OF THESE YOU WILL LEAVE THE PAUL MITCHELL UK WEB SITE. AS THE INTERNET IS MAINTAINED, INDEPENDENTLY AT THOUSANDS OF SITES AROUND THE WORLD, THE INFORMATION ACCESSED MAY ORIGINATE OUTSIDE THE BOUNDARIES OF THIS SITE ON WHICH INFORMATION SALON SUCCESS HAS NO CONTROL. THEREFORE, SALON SUCCESS SHALL HAVE NO OBLIGATION OR RESPONSIBILITY REGARDING THE CONTENT DERIVED, OBTAINED, ACCESSED WITHIN, THROUGH OR OUTSIDE THIS SITE. YOU AGREE NOT TO ADD, ALTER, SUBSTITUTE OR AMEND PARTIALLY OR IN WHOLE ANY INFORMATION DISPLAYED BY SALON SUCCESS.
ON THIS SITE. Intellectual Property protection the materials displayed on this Site, including without limitation all editorial materials, informational text, photographs, illustrations, artwork and other graphic material, names, logos, trademarks and other marks, are the property of Salon Success or licensors and are protected by copyright, trademark and other intellectual property laws. Any such content may be displayed and printed solely for your personal, non-commercial use.
YOU AGREE NOT TO reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of Salon Success. Nothing contained herein shall be construed as conferring by implication or otherwise any licence or right under any patent, trademark, copyright or any other intellectual property right of Salon Success or any third party, to any such information, data, products or services. Unless otherwise specified, the materials on this web site are directed solely at those who access this web site from the United Kingdom mainland.
Salon Success makes no representation that any product or services referred to in the materials on this web site are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Comments and communications information delivered to this Site (via posting, electronic mail or otherwise) should not be considered by you to be confidential. Salon Success shall not be responsible to keep such information confidential nor shall Salon Success be liable for any use or disclosure thereof. All such information is, and shall remain, the sole and exclusive property of Salon Success and may be used for any purpose whatsoever, commercial or otherwise, without compensation. Salon Success would welcome your comments on the Site or on our products, but Salon Success is not seeking any unsolicited ideas, suggestions or materials relating to the development, design, manufacture or marketing of our products.
Applicable law and jurisdiction These Terms and Conditions shall be governed by, construed and enforced in accordance with the laws of England and Wales. Disputes arising here from are exclusively subject to the jurisdiction of competent Courts of England. This exclusion of liability shall not apply to any damages arising from death or personal injury caused by the negligence of Salon Success or any of its employees or agents.
Please read these terms and conditions carefully before using the Salon Success ("we" or "us") website. By using the Salon Success website you are agreeing to be bound by these terms and conditions. These terms and conditions do not affect your statutory rights.
A "cookie" is a small piece of information sent by a web server to a web browser that enables the server to collect information back from the browser. We use "cookies" to identify you when you visit the Site (our server recognizes information regarding your domain name or access provider and e-mail address) to understand how you and other visitors use the Site so that we can serve you better. Most Web browsers automatically accept cookies but you can usually change your browser to prevent this.
2. Intellectual Property
The entire content of this website including but not limited to images, illustrations, designs, icons, photographs and written materials is subject to copyright, trademarks and other intellectual property rights and is owned or controlled or licensed to Salon Success.
You may only download or copy the materials on the website for the use as which they are intended, but you are not entitled to copy, reproduce, transmit, display in public, create derivative works from or otherwise commercially exploit such materials.
3. Linking to our site
You may link to our page home. Provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our site must not be framed on any site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. Where relevant, the website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy. If you wish to make any use of material on our site other than set out above, please address your request to firstname.lastname@example.org
4. Links from our site
The Salon Success website may include links to other third party websites or material which are beyond our control. When you activate any of these, you will leave the Salon Success website. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
5. Viruses, hacking and other Offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
It is our intention to keep our website up to date and error free. Prices may change over time and there may be occasions when prices are incorrect and differ from your previous booking(s). Correct prices will be invoiced to you at the prices on the date when you placed your order, and that was confirmed via email. All prices exclude VAT. Promotions and prices you see in this website are not available at stockists salons and vice versa.
You can pay by Mastercard, Visa Credit card or debit card. We are sorry we cannot at this present time accept American Express. Our liability to you will not exceed the total price charged for your order.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude: · All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. · Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: a. loss of income or revenue; b. loss of business; c. loss of profits or contracts; d. loss of anticipated savings; e. loss of data; f. loss of goodwill; g. wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
We reserve the right to amend these terms and conditions from time to time by amending this page. You are expected to check this page from time to time to take notice of the changes we made, as they are binding on you. We may transfer or assign our rights and liabilities referred to in these terms and conditions. You may not transfer any rights or liabilities arising out of your use of this website.
A person who is not party to these terms and conditions shall have no right to enforce any term under the Contracts (Right of Third Parties) Act 1999.
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Where there is a dispute, you agree the dispute will be settled in the exclusive jurisdiction of the English courts.
10. Customer Services
Any notice, enquires or complaints should be made via email to email@example.com. Salon Success website is a website generated by Salon Success. Trading address: Salon Success, The Future Centre, Smeaton Close, Aylesbury HP19 8SZ. We are registered in England and Wales and have our registered of at Inspired
Easthampstead Road BRACKNELL RG12 1YQ Number: 1060763
Definitions and Incorporation
‘We’, ‘Us’ or ‘Our’ means in these Terms and Conditions:
- Sally Salon Services Limited (where the training course is booked and attended in the United Kingdom), and
- Sally Salon Services (Ireland) Limited, registered in the Republic of Ireland with company number 203978 and having its registered office at 3 Burlington Road, Dublin 4, Ireland D04 RD68 (where the training course is booked and attended in the Republic of Ireland)
The Salon Services Limited company consists out of three trading entities: Salon Services, Sally Beauty and Salon Success.
For private customers (consumers), a course is booked through the Sally Beauty trading entity and for professional customers, a course needs to be booked through either Salon Services or Salon Success.
These Terms and Conditions shall apply to all of our education courses to the exclusion of any other terms and conditions you may wish to rely upon. By booking a place on a course you confirm that you have read and accepted these Terms and Conditions.
1. The Course
You will be allocated your place(s) on the course(s) on payment of the course fee(s) in full. We reserve the right to decline applications. Your booking is not confirmed until you receive a booking confirmation e-mail. All courses are subject to availability.
2. Course Fees
Course fees exclude the cost of products required for the course unless expressly stated. We reserve the right to vary the course fees from time to time without notice to you.
Payments must be made in full at the time of the booking. Payments made via debit or credit cards must be made by the cardholder. We will not accept payment details from a third party.
Perk points can be utilised providing the full investment is covered.
4. Course Content
We will endeavour to cover all the topics outlined in the course description. We have the right to make any changes to the course content which are necessary to comply with any changes to Industry best practice, any applicable law or safety requirement, or which do not materially affect the nature or quality of the course and which do not affect the course accreditation.
You acknowledge and agree that all course material, programme material, the education prospectus and copies of such and all intellectual property rights in such materials (including but not limited to copyright) are our property. Neither you nor your substitute delegate will copy and/or distribute the whole or any part of those materials without our prior written consent.
Some courses require compulsory periods of private practice outside of the classroom, building upon and developing techniques and skills, ensuring that such techniques and skills have been mastered before continuing on to the next classroom module. If you fail to demonstrate that you have an adequate level of competency (including, but not limited to, providing evidence that you have undertaken sufficient practical experience), without incurring any liability whatsoever to you, the trainer reserves the right to exclude you from attending subsequent classroom sessions. If you are excluded from completing the course you will fail the course and you will not be entitled to a refund of the course fee nor be permitted to re-schedule. You may be permitted to re-sit examinations at the sole discretion of the trainer and subject to payment of a re-sit fee.
5. Course Pre-requisites
Please ensure you comply with the relevant pre-requisites as detailed in the training description. Where you are required to bring your own hairdressing tools, this includes but is not limited to brushes, combs, gowns and hairdryers. When bringing electrical equipment (not limited to hairdryers, clippers and hair straighteners), it is your responsibility to ensure that it has a safety certificate (complying with the Electrical Safety at Work Regulations under the Health and Safety Act). Where you are required to bring a model you must ensure they are over 16 years of age, (18 years of age for certain courses).If you are acting as a model you will be required to sign a Model Indemnity Form as a course prerequisite. Where any colour is being applied, in accordance with the relevant manufacturer’s instructions, you must ensure that the colour product is skin tested on your model at least 48 hours before the course.
We reserve the right, without incurring any liability to you (including no obligation to refund the course fees), to exclude you from taking part in the practical aspects of the course if you fail to comply with the course pre-requisites which could result in you failing the course.
Where the course requires you to allow other candidates to work on your nails, it is your responsibility to ensure that your nails are in good, healthy condition. By signing up to the course you confirm you have never suffered from an allergic reaction, sensitivity or any other medical condition as a result of or arising from a nail treatment. Our trainers reserve the right to exclude you from attending a course if our trainer reasonably considers that your nails are in poor and unhealthy condition. If excluded you will not be entitled to a refund nor be entitled to re-schedule to another course or date.
It is your responsibility to ensure that you have all the required products/kits on the day of the course. We advise you to check, prior to the date of the course that any products and/or kit required for the course are in stock and available for you to purchase.
We reserve the right to reject you from attending a course where we reasonably suspect that you are under the influence of drugs and / or alcohol, without incurring any liability to you. If excluded you will not be entitled to a refund nor be entitled to re-schedule to another course or date.
IMPORTANT: You warrant and confirm that you have the required level of experience and/or qualification to attend and participate in the course you have booked. We reserve the right to reject you from a course where we discover you are not qualified without incurring any liability or obligation to you. If rejected from a course, you will not be entitled to a refund of the course fees paid or any expenses incurred by you in attending the course from which you were rejected.
6. Cancellation and Refunds
For professional, trade card Salon Services & Salon Success customers – : IMPORTANT: ONCE BOOKED, YOU CANNOT CANCEL YOUR PLACE ON THE COURSE. If you fail to attend a booked course you will not be entitled to a refund or offered an alternative course.
For retail, Sally Beauty customers: you are a consumer and you have booked a course, over the telephone or via our website so you have the right to cancel your booking within 14 days of the date you booked the course. However where the course is due to take place within 14 days of the date you booked your place, you cannot cancel your booking. You have no right of cancellation where you have booked your course in one of our stores.
Refunds for courses booked through one of our stores can only be processed in our stores. Courses booked through our website will be refunded via our website. For further details about your cancellation rights and how to obtain a refund you can contact: SallyEuropeEducationTeam@uk.sallybeauty.com. Refunds can only be made on the same card used to make the original purchase and by the cardholder.
If you have failed to attend a course because of a medical condition, We may at Our absolute discretion, on being presented with a valid medical certificate and subject to an administration fee of £20 payable by you, offer you a place on an alternative course of equivalent value, subject to availability.
We may, at our absolute discretion, agree to accept a substitute delegate in your place subject to your delegate having the required experience and/or qualification and subject to you paying an administration fee of £20. A substitute will be required to sign a declaration that they accept these Terms and Conditions before attending the course, failing which they will not be permitted to attend the course and we will have no further obligation or liability to you.
We reserve the right to cancel any course or course venue for organisational reasons. Where we cancel a course we will attempt to notify you as soon as possible in writing or by telephone or by email, as appropriate, and we will use all reasonable efforts to re-schedule an alternative course or date for you. Our total liability to you for cancelling a course or course venue will be limited to a full refund of the course fees paid by you. Where we have given you less than 24 hours’ notice of a cancellation, on presentation of a valid receipt or ticket, we will refund any direct travel expenses you may have incurred. We will NOT be responsible for any other losses, costs and expenses you may have incurred including but not limited to model fees, accommodation costs, childcare, wages and loss of earnings.
It is your responsibility to ensure that your existing insurance policies cover your attendance and participation on the course and that any new certificate gained through completion of a course will be covered by your existing or new insurance policy.
8. Data Protection
These Terms and Conditions may change in time and can vary per booked course.
If any provision of these Terms and Conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.
Certificates of completion will be sent to you by post or email within 30 days following completion of your training course. Certificates should be kept safe as duplicates may not be available and will attract a charge.
Any dispute or claim in relation to a course booked in the United Kingdom shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English courts. Where a course is booked in the Republic of Ireland, Irish law will prevail and you agree to submit to the exclusive jurisdiction of the Irish courts.
None of these Terms and Conditions shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by a third party other than any substitute delegate of yours.
All written correspondence should be sent to Ground Floor, Inspired, Easthampstead Road, Bracknell RG12 1YQA.