Paul Mitchell Product Control

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Here's the real deal on diversion

Diversion occurs when professional salon products are sold by unauthorized retailers and e-tailers. Oftentimes these products are old, stolen, counterfeit or tampered with, and they even cost more!  That’s why you should only purchase Paul Mitchell® products within the professional beauty salon industry.

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When you buy diverted products at unauthorized mass retailers and e-tailers, you many think it’s a deal but it’s far from it! Diverted product changes hands so many times, it’s often more expensive—as much as a dollar or more than the suggested retail price!

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Remember that Paul Mitchell® products are only guaranteed when purchased within the professional beauty salon industry, not from a chemist, supermarket or other unauthorized source. Visit our salon locator to find an authorized retailer near you. 

Help us keep Paul Mitchell products where they belong! To report diverted products, please call our friendly team on 0845 659 0011.